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Verified Treatment Center

Potters House Substance Abuse Center

Phoenix, AZ · 85021

SAMHSA Verified Outpatient

Key Takeaways for Potters House Substance Abuse Center

  • Outpatient offered
  • Accepts Medicaid, Medicare
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Potters House Substance Abuse Center

Evaluating Potters House Substance Abuse Center (Phoenix, AZ): The facility's programming is outpatient (Outpatient), not residential. The structural dimensions to verify — state licensure, voluntary accreditation, clinical-framework alignment with ASAM 4e — are each independently checkable and worth doing before admission rather than after.

Care levels at Potters House Substance Abuse Center

Potters House Substance Abuse Center is an outpatient-focused program (Outpatient) — patients live at home or in sober living and attend treatment sessions. This level of care is clinically appropriate for mild-to-moderate substance use disorder, or for patients stepping down from residential. ASAM Criteria 4e is the benchmark framework for matching patients to appropriate intensity. Most major payer medical-necessity documents reference it. An outside ASAM-aligned assessment, prior to admission, is the protection against misplacement.

Insurance and payment

Potters House Substance Abuse Center accepts Medicaid — which is consequential because facilities that accept Medicaid tend to have the broadest patient populations and the most developed public-sector relationships, though reimbursement structures mean program intensity sometimes differs from commercial-focused centers. The operational prerequisite is written documentation: in-network status for your specific plan product, deductible accumulation, coinsurance rate, prior-authorization status. Admissions without these four documented carry material risk of post-admission financial disagreement.

Before you call

The operational due diligence on Potters House Substance Abuse Center comes down to three documents: ASAM-aligned level-of-care documentation matching independent clinical assessment, written Verification of Benefits for your specific plan product, written MAT policy. If the clinical situation involves opioid use disorder, confirm explicitly whether Potters House Substance Abuse Center offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Potters House Substance Abuse Center at a Glance

Levels of care

Outpatient

Service settings

Outpatient, Regular outpatient treatment

Therapy approaches

Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy

Age groups

Young Adults, Adults

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Private insurance

TRICARE / VA

Contact & Location

Address

1717 West Northern Avenue, Phoenix, AZ 85021

Facility direct line

602-254-9701

Questions about this facility

Common questions about Potters House Substance Abuse Center

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Potters House Substance Abuse Center listed in the SAMHSA Treatment Services Locator?

Potters House Substance Abuse Center appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Potters House Substance Abuse Center accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in AZ accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Potters House Substance Abuse Center (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Potters House Substance Abuse Center directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((866) 777-GUIDE) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Potters House Substance Abuse Center specifically. There is no obligation to admit — the call is informational.