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Verified Treatment Center

Pardridge Valley Cleveland Outpatient Office

Cleveland, TN · 37312

SAMHSA Verified Joint Commission Outpatient Dual Dx
Specializes in Dual Diagnosis Adolescent

Key Takeaways for Pardridge Valley Cleveland Outpatient Office

  • Outpatient · Dual Dx offered
  • Accepts Medicaid, Medicare, Private insurance
  • Joint Commission accredited · SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Pardridge Valley Cleveland Outpatient Office

Pardridge Valley Cleveland Outpatient Office is a SAMHSA-registered addiction-treatment facility in Cleveland, TN. The facility's programming is outpatient (Outpatient, Dual Dx), not residential. This page frames the questions that matter most when evaluating a specific program — the ones that separate useful candidates from marginal ones.

Care levels at Pardridge Valley Cleveland Outpatient Office

On care levels: Pardridge Valley Cleveland Outpatient Office is an outpatient-focused program (Outpatient, Dual Dx) — patients live at home or in sober living and attend treatment sessions. This level of care is clinically appropriate for mild-to-moderate substance use disorder, or for patients stepping down from residential. The critical pre-admission step is an independent clinical assessment that establishes ASAM 4e level-of-care recommendation. Admission at a facility whose offered level does not match the clinical assessment produces most misaligned-placement outcomes.

Insurance and payment

Pardridge Valley Cleveland Outpatient Office accepts both Medicaid and commercial insurance, which is the broadest payer profile and typically correlates with programs that operate at scale across the economic spectrum. Before admission, request a written Verification of Benefits from the facility's utilization-review team. Verbal VOB is where most post-admission cost-sharing disputes originate. Written documentation settles them.

Specialty programming

The facility's documented specialty programming includes: Clients with co-occurring mental and substance use disorders. Evaluating specialty capacity requires asking specifically: what clinicians deliver the specialty content, with what credentials, for how many hours per week. Marketing designation without documented clinical infrastructure is a recognized pattern worth filtering out.

Before you call

The operational due diligence on Pardridge Valley Cleveland Outpatient Office comes down to three documents: ASAM-aligned level-of-care documentation matching independent clinical assessment, written Verification of Benefits for your specific plan product, written MAT policy. If the clinical situation involves opioid use disorder, confirm explicitly whether Pardridge Valley Cleveland Outpatient Office offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Pardridge Valley Cleveland Outpatient Office at a Glance

Levels of care

Outpatient · Dual Dx

Service settings

Outpatient

Therapy approaches

Cognitive behavioral therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy

Age groups

Children/Adolescents, Young Adults, Adults, Seniors

Special populations

Clients with co-occurring mental and substance use disorders

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Private insurance

Coverage details →

TRICARE / VA

Contact & Location

Address

1855 Executive Park Place NW, Cleveland, TN 37312

Facility direct line

423-472-1999

Questions about this facility

Common questions about Pardridge Valley Cleveland Outpatient Office

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Pardridge Valley Cleveland Outpatient Office listed in the SAMHSA Treatment Services Locator?

Pardridge Valley Cleveland Outpatient Office appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Pardridge Valley Cleveland Outpatient Office accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in TN accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Pardridge Valley Cleveland Outpatient Office (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Pardridge Valley Cleveland Outpatient Office directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((866) 777-GUIDE) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Pardridge Valley Cleveland Outpatient Office specifically. There is no obligation to admit — the call is informational.