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Verified Treatment Center

New Roads Behavioral Health Outpatient

Salt Lake City, UT · 84121

SAMHSA Verified Joint Commission PHP IOP MAT Dual Dx
Specializes in Veterans Dual Diagnosis Trauma-Informed

Photos sourced from facility public listings · Click to view full size

Key Takeaways for New Roads Behavioral Health Outpatient

  • PHP · IOP · MAT · Dual Dx offered
  • Accepts Medicaid, Private insurance, TRICARE/VA
  • Joint Commission accredited · SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About New Roads Behavioral Health Outpatient

New Roads Behavioral Health Outpatient is a SAMHSA-registered addiction-treatment facility in Salt Lake City, UT. The facility offers a continuum of care across multiple levels — PHP, IOP, MAT, Dual Dx — which means it can, in principle, hold a patient across the arc of a typical treatment episode. This page frames the questions that matter most when evaluating a specific program — the ones that separate useful candidates from marginal ones.

Care levels at New Roads Behavioral Health Outpatient

The facility offers a continuum of care across multiple levels — PHP, IOP, MAT, Dual Dx — which means it can, in principle, hold a patient across the arc of a typical treatment episode. The practical question is whether it is genuinely strong at each level, or whether one level is the core business and the others are secondary. ASAM Criteria 4e is the benchmark framework for matching patients to appropriate intensity. Most major payer medical-necessity documents reference it. An outside ASAM-aligned assessment, prior to admission, is the protection against misplacement.

Insurance and payment

New Roads Behavioral Health Outpatient accepts both Medicaid and commercial insurance, which is the broadest payer profile and typically correlates with programs that operate at scale across the economic spectrum. The facility also accepts TRICARE or military benefits. The operational prerequisite is written documentation: in-network status for your specific plan product, deductible accumulation, coinsurance rate, prior-authorization status. Admissions without these four documented carry material risk of post-admission financial disagreement.

Specialty programming

The facility's documented specialty programming includes: Young adults, Adult women, Adult men. Specialty designations benefit from specific follow-up: programming hours per week, credentialed staff profile, integrated assessment protocols. Dual-diagnosis as a marketing category differs from operational specialty infrastructure.

Before you call

The operational due diligence on New Roads Behavioral Health Outpatient comes down to three documents: ASAM-aligned level-of-care documentation matching independent clinical assessment, written Verification of Benefits for your specific plan product, written MAT policy. The facility's documented pharmacotherapy offerings suggest MAT is available — confirm the specific medications and prescriber access during the admissions conversation.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

New Roads Behavioral Health Outpatient at a Glance

Levels of care

PHP · IOP · MAT · Dual Dx

Service settings

Outpatient, Outpatient day treatment or partial hospitalization, Intensive outpatient treatment, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment

Therapy approaches

Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Matrix Model

Age groups

Young Adults, Adults

Special populations

Young adults, Adult women, Adult men, Veterans, Active duty military, Members of military families

Medications

Acamprosate (Campral®), Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral), Naltrexone (extended-release, injectable)

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Medicare

Private insurance

Coverage details →

TRICARE / VA

Coverage details →

Contact & Location

Address

2450 East Fort Union Boulevard, Salt Lake City, UT 84121

Facility direct line

(888) 358-8998

Questions about this facility

Common questions about New Roads Behavioral Health Outpatient

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is New Roads Behavioral Health Outpatient listed in the SAMHSA Treatment Services Locator?

New Roads Behavioral Health Outpatient appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does New Roads Behavioral Health Outpatient accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in UT accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at New Roads Behavioral Health Outpatient (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to New Roads Behavioral Health Outpatient directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((866) 777-GUIDE) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request New Roads Behavioral Health Outpatient specifically. There is no obligation to admit — the call is informational.