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Verified Treatment Center

Family Works Psychological

Wilmington, NC · 28403

SAMHSA Verified Outpatient Dual Dx

Key Takeaways for Family Works Psychological

  • Outpatient · Dual Dx offered
  • Accepts Medicaid, Medicare, Private insurance, TRICARE/VA
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Family Works Psychological

Family Works Psychological is a SAMHSA-registered addiction-treatment facility in Wilmington, NC. The facility's programming is outpatient (Outpatient, Dual Dx), not residential. This page frames the questions that matter most when evaluating a specific program — the ones that separate useful candidates from marginal ones.

Care levels at Family Works Psychological

On care levels: Family Works Psychological is an outpatient-focused program (Outpatient, Dual Dx) — patients live at home or in sober living and attend treatment sessions. This level of care is clinically appropriate for mild-to-moderate substance use disorder, or for patients stepping down from residential. The critical pre-admission step is an independent clinical assessment that establishes ASAM 4e level-of-care recommendation. Admission at a facility whose offered level does not match the clinical assessment produces most misaligned-placement outcomes.

Insurance and payment

Family Works Psychological accepts both Medicaid and commercial insurance, which is the broadest payer profile and typically correlates with programs that operate at scale across the economic spectrum. The facility also accepts TRICARE or military benefits. The operational prerequisite is written documentation: in-network status for your specific plan product, deductible accumulation, coinsurance rate, prior-authorization status. Admissions without these four documented carry material risk of post-admission financial disagreement.

Before you call

The operational due diligence on Family Works Psychological comes down to three documents: ASAM-aligned level-of-care documentation matching independent clinical assessment, written Verification of Benefits for your specific plan product, written MAT policy. If the clinical situation involves opioid use disorder, confirm explicitly whether Family Works Psychological offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Family Works Psychological at a Glance

Levels of care

Outpatient · Dual Dx

Service settings

Outpatient, Regular outpatient treatment

Therapy approaches

Anger management, Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling

Age groups

Adults, Seniors

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Private insurance

Coverage details →

TRICARE / VA

Coverage details →

Contact & Location

Address

2002 Eastwood Street, Wilmington, NC 28403

Facility direct line

910-509-0588

Questions about this facility

Common questions about Family Works Psychological

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Family Works Psychological listed in the SAMHSA Treatment Services Locator?

Family Works Psychological appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Family Works Psychological accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in NC accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Family Works Psychological (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Family Works Psychological directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((866) 777-GUIDE) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Family Works Psychological specifically. There is no obligation to admit — the call is informational.