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Verified Treatment Center

Child and Family Focus

Charlotte, NC · 28211

SAMHSA Verified Outpatient
Specializes in Trauma-Informed Adolescent

Key Takeaways for Child and Family Focus

  • Outpatient offered
  • Accepts Medicaid, Private insurance
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Child and Family Focus

Child and Family Focus is a SAMHSA-registered addiction-treatment facility in Charlotte, NC. The facility's programming is outpatient (Outpatient), not residential. This page frames the questions that matter most when evaluating a specific program — the ones that separate useful candidates from marginal ones.

Care levels at Child and Family Focus

Child and Family Focus is an outpatient-focused program (Outpatient) — patients live at home or in sober living and attend treatment sessions. This level of care is clinically appropriate for mild-to-moderate substance use disorder, or for patients stepping down from residential. ASAM Criteria 4e is the benchmark framework for matching patients to appropriate intensity. Most major payer medical-necessity documents reference it. An outside ASAM-aligned assessment, prior to admission, is the protection against misplacement.

Insurance and payment

Child and Family Focus accepts both Medicaid and commercial insurance, which is the broadest payer profile and typically correlates with programs that operate at scale across the economic spectrum. Before admission, request a written Verification of Benefits from the facility's utilization-review team. Verbal VOB is where most post-admission cost-sharing disputes originate. Written documentation settles them.

Specialty programming

The facility's documented specialty programming includes: Criminal justice (other than DUI/DWI)/Forensic clients, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD). Specialty designations benefit from specific follow-up: programming hours per week, credentialed staff profile, integrated assessment protocols. Dual-diagnosis as a marketing category differs from operational specialty infrastructure.

Before you call

Three pre-admission questions for Child and Family Focus: (1) at what ASAM 4e level are you admitting me, and what is the clinical rationale; (2) can you provide written Verification of Benefits for my specific plan; (3) what is your MAT policy for opioid use disorder — specifically, do you continue buprenorphine or methadone during residential programming. If the clinical situation involves opioid use disorder, confirm explicitly whether Child and Family Focus offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Child and Family Focus at a Glance

Levels of care

Outpatient

Service settings

Outpatient

Therapy approaches

Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Eye Movement Desensitization and Reprocessing therapy, Individual psychotherapy

Age groups

Children/Adolescents, Young Adults, Adults, Seniors

Special populations

Criminal justice (other than DUI/DWI)/Forensic clients, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD), Children/adolescents with serious emotional disturbance (SED)

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Medicare

Private insurance

Coverage details →

TRICARE / VA

Contact & Location

Address

769 Wendover Road, Charlotte, NC 28211

Facility direct line

610-650-7750

Questions about this facility

Common questions about Child and Family Focus

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Child and Family Focus listed in the SAMHSA Treatment Services Locator?

Child and Family Focus appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Child and Family Focus accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in NC accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Child and Family Focus (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Child and Family Focus directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((866) 777-GUIDE) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Child and Family Focus specifically. There is no obligation to admit — the call is informational.